Privacy Policy

Last updated: October 2026

TradoBiz ("we", "us"), a trading name of Alok Kiran Bhalke, a sole trader in the United Kingdom, provides business management software for trading and distribution businesses. This policy explains what information we collect, why, and how it's used.

What we collect

• Account information: your name, email address, and phone number when you sign up.
• Business data: the customers, inventory, invoices, quotations, and related records you enter into TradoBiz to run your business.
• Contact form submissions: name, business name, phone number, and message, if you contact us through this website.
• Website visits: to show prices in the right currency, our pricing page asks a third-party service (ipapi.co) which country you are in. Your browser sends it your IP address. You can choose India or UK yourself with the switch on that page.
• Third-party connections you choose to make: if you connect Tally, Xero, QuickBooks, WhatsApp, or a marketplace account, we access only the data needed to provide that specific integration, using credentials you provide or authorize.

How we use it

• To provide and operate the TradoBiz service for your business.
• To send you account-related emails (verification, alerts you've opted into).
• To respond to enquiries submitted through this website.
• We do not sell your data to third parties.

Where your data is stored and who processes it

Your business data is stored in Mumbai, India, whichever country you are in. We use these providers to run TradoBiz:

• Google Cloud (Firebase: Firestore and Authentication): database and sign-in. Your business records and sign-in email are held here, in Mumbai, India.
• Vercel: hosts the website and the app. It handles web traffic, not your database.
• Google (Gemini API): powers the optional AI Assistant. While it is switched on, your questions and the business data needed to answer them may be sent to it. We can switch it off for you on request. We do not use your data to train our own models.
• Resend: sends account emails, such as verification and alerts you have opted into.
• EmailJS: delivers messages sent through the contact form on this website. It receives only what you type into the form.
• Microsoft Clarity (only if you accept): website analytics for this website. It records how visitors use the pages and sets cookies. It is never used inside the TradoBiz app.
• Stripe: payment processing for paid plans. You enter your card details on Stripe's own checkout page; TradoBiz does not see or store your full card number. Stripe also keeps its own records of the payment.

Hosting and the optional AI service may process data in other regions. We use these providers under their own data-processing terms, and we do not sell your data.

Cookies and website analytics

This website uses Microsoft Clarity to understand how visitors use the pages and the demos, so we can improve them. Clarity records clicks, scrolling and anonymised session recordings, and it sets cookies on your device (such as _clck and _clsk). Nothing is recorded unless you choose Accept on the notice shown on your first visit. If you decline, or your browser sends a Global Privacy Control signal, Clarity is not loaded.

The contact form is masked, so what you type into it is not recorded. We do not use advertising cookies, and we do not use Clarity inside the TradoBiz app. Clarity is provided by Microsoft; see Microsoft's privacy statement for how it handles data.

You can change your choice at any time: Cookie settings.

Quotation links

If a business that uses TradoBiz sends you a quotation link, the page shows the quotation exactly as that business prepared it. We record that the link was opened, and when, so the business can see that you have looked at it. We do not use analytics or advertising on that page, and you do not need an account. If the link is password protected, we set one short-lived cookie (30 minutes) to remember that you entered the password. It is used for nothing else and is deleted when it expires. The quotation belongs to the business that sent it, so please contact them with any question about it. The link stops working when the quotation expires or if the business cancels it.

Your rights

You can request access to, correction of, or deletion of your account data at any time by contacting us. If you are in the UK, you have rights under UK GDPR; if you are in India, applicable rights under the Digital Personal Data Protection Act apply. See "A note on this policy" below.

Contact

Questions about this policy: use the contact form on our homepage, or email sales@tradobiz.com.

A note on this policy

TradoBiz operates in both India and the UK, which have different, specific data protection laws (India's DPDP Act and UK GDPR). This policy describes our practices in good faith but has not been reviewed by a lawyer qualified in either jurisdiction. If you have specific compliance requirements, please seek independent legal advice before relying on this document.